Deposit Payment
- Before your group booking can be fully confirmed, a 30% booking deposit of the total due is required by Croparadise. The minimum required booking deposit for the group is €500.00. No group booking is fully confirmed until this booking deposit is received.
- For groups booked less than 4 weeks prior to arrival date – full payment is required to confirm a booking.
Deposit Due Dates
- A deposit due date for your group will be issued by Croparadise in writing. It is important that your deposit is paid before/on this date.
- Croparadise will hold your accommodation until the deposit due date – this will guarantee prices and availability quoted to you.
- If your deposit is not received before the due date – we will send you a reminder to pay the deposit. Upon agreement, we can extend the deposit deadline, should your group require more time to collect deposits etc.
Final Payment
- Final payment must be made 2 weeks prior to the arrival date. If your group’s final payment is not received 2 weeks prior to arrival date – we will send you a reminder to make the payment. Upon agreement, we can extend the final payment deadline.
- Failure to make the final payment date may result in your group booking being cancelled and your booking deposit being forfeited.
Cancellation Policy
- If your group cancels 12 weeks prior to arrival date – no cancellation fees will be charged and full refund will be issued.
- If your group cancels less than 12 weeks but more than 4 weeks prior to arrival date – no cancellation fees will be charged, and your booking deposit can be transferred to another booking (REFUND IS NOT POSSIBLE).
- 4 weeks or less prior to arrival date – 100% cancellation fee will be charged on the amount of participants booked at the time of cancellation.
- Group amendments less than 4 weeks prior to arrival are subject to availability.
Security Deposit Policy
- Groups of 8 persons + are required to fill in a code of conduct form upon check in at our hostels and leave a fully refundable room deposit.
- The deposit which the group pays depends on the number of persons in the group. i.e. – If the group is less than 15 persons a deposit of €300.00 per group will be required and if the group is 15 persons or more a deposit of €500.00 per group will be required
- This deposit has to be left in cash at check in.
Group organizer/agent Assignments
- The group organizer/agent agrees to provide full details of group (age, type – junior/adult, school, choir, sport etc.) at the time of booking.
- The Management of your accommodation booked have the right to refuse admission if details provided by you on your group are incorrect.
- The group organizer/agent agrees to provide flight/arrival details for the group on confirmation and a full name list for the group, no later than one week before arrival date.
Terms & Conditions Summary
- All group quotations are provided by our central reservation’s office in writing detailing hostel, pricing and room types available etc. Hostel, room type availability and prices quoted are subject to availability at time of making a confirmed booking.
- We can make a provisional booking for your group to guarantee availability and prices quoted to you (this will allow time to source flights etc.). All provisional bookings must be advised in writing and an expiry date agreed.
- In order to fully confirm a group booking – a 30% non-refundable booking deposit is required. The minimum required booking deposit for the group is €500.00.
- The final payment for group bookings is due 2 weeks prior to arrival date. For groups booked less than 2 weeks prior to arrival date – full payment is required at the time of booking in order to confirm your group.
- One week prior to arrival date – we require a name list of all participants in your group, their estimated time of arrival at the hostel we have booked for them (so that they know who the group members are and what time to expect them at the hostel at) and group leader name and contact telephone number.
- Groups of 8+ persons are required to fill in a code of conduct form upon check in at our hostels and leave a full refundable security deposit.
- Provided no damage is caused at the hostel during the group stay – the security deposit will be refunded in full on check out. If damages are caused, the management of the hostel will liaise directly with the group leader on site recovering for damages. In these booking terms and conditions, the words “you” and “your” refer to the group leader (or Agent) – who accepts these booking terms on behalf of all persons in the group.
- By accepting the terms & conditions, the group leader (Agent) confirms that he/she is so authorized and that all group members agree to be bound by these booking terms and conditions. The group leader must be at least 18 years old. Group leaders are responsible for organizing all payments due to Croparadise Hostel.
CONTACT US WITH EASEGroups Booking Form
Please note, sending this form will not secure a reservation for you, but helps us to answer your inquiry properly. After receiving this form, we will respond shortly with our availability on the requested dates and let you know the booking process.
At Croparadise Hostel, we offer fantastic rates for group bookings when you come direct to us. Located in key City Center locations, we are the best choice for you and your party. We will accommodate you and your friends to ensure you have the most memorable stay.
Address
Čulića Dvori 29
Split, Croatia
Split, Croatia
Call us
+385 91 4444 194
+385 95 4444 194
+385 95 4444 194
Write us
croparadise@gmail.com
info.croparadise@gmail.com
info.croparadise@gmail.com
Still have some questions?
Please, do not hesitate to contact us.
Address
Čulića Dvori 29
Split, Croatia
Split, Croatia
Call us
+385 91 4444 194
+385 95 4444 194
+385 95 4444 194
Write us
croparadise@gmail.com
info.croparadise@gmail.com
info.croparadise@gmail.com
