Croparadise Hostels & Apartments Policies

  • Cancelation
  • Cancelation Policy
  • Croparadise Hostels have a 3 day cancellation policy. Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
  • Cancellation policy does not apply to groups, for group bookings please refer to GROUPS SECTION.
  • Same Room
  • Same Room Request
  • For reservations including more than one Bed in a Shared Dormitory, it is not guaranteed that you will stay together in the same room.
  • Booking a Private Room definitely ensures you will all stay together.
  • Luggage Room
  • Luggage Room
  • Before check-in time and after check-out time, guests can leave their luggage free of charge in our luggage room during same day.
  • Overnight luggage storage in not allowed.
  • CHECK IN - OUT
  • Check In - Check Out Policy
  • From October until June our reception is open from 08:00 - 00:00 and check-in after midnight is not allowed.
  • From June until September guest can check-in anytime.
  • Check-in time 15:00, check-out time 10:00.
  • Late arrival after 23:00, please notify us in advance.
  • Passport or ID with picture is required for check-in. Persons who do not present an original current passport or national identification document will not be allowed to stay in the hostel. In the event of failing to present this documentation upon check-in the person involved will have no rights to reimbursement from the hostel.
  • Payment
  • Payment Policy
  • Online bookings - Outstanding balance is requested in cash upon arrival. We do not accept credit cards for booking purposes.
  • Walk-in bookings - Full balance is requested in cash upon arrival.
  • Group bookings - Please refer to GROUPS SECTION.
  • All nights of accommodation must be paid for on arrival.
  • Non Smoking Policy
  • Non Smoking Policy
  • Please be aware that all bedrooms at the Croparadise Hostels are non-smoking.
  • The hostels respectfully requests that hostel guests do not smoke the rooms and instead use the dedicated outdoor smoking area.
  • Anyone found to be smoking or having smoked in a non-smoking room will be subject to a fine of €100.
  • Age Restrictions
  • Age Restrictions Policies
  • Unfortunately we are not able to accept dormitory bookings that include people older than 45 years of age, if nothing else has been agreed upon.
  • Children under 18 must be accompanied by an adult or having a permission for a stay signed by their parents.
  • We keep our selves right to cancel those bookings that end up outside of this criteria without any refund.
  • Pet Policy
  • Pet Policy
  • Croparadise Hostels have adopted a NO PETS policy on our properties. As much as we love them, unfortunately we are unable to accommodate pets in our rooms or common areas.
  • Due to the safety issues there is no opportunity for compromise or grey area regarding Hostels No Pet Policy. Please do not expect or request special treatment.
  • Tourist Tax
  • Tourist Tax
  • Tourist tax is 10 Croatian Kunas per person per night and it is included in price.
  • We do not hit you with any sneaky costs on your European holiday.